About

Client portal for spa and wellness clinics providing appointment management, treatment history tracking, and personalized dashboards. HIPAA & GDPR compliant platform enabling clients to manage their spa services digitally.

Features

1. Appointment Management
   View upcoming and past appointments with ability to reschedule or cancel. Reduces no-shows and improves client engagement.
2. Treatment History
   Complete record of all past treatments, services, and product purchases with practitioner notes and costs.
3. Spending Analytics
   Visual charts showing monthly spending trends and treatment patterns. Helps clients track wellness investments.
4. Loyalty Points Tracking
   Track accumulated loyalty points and rewards. Increases client retention and repeat bookings.
5. Profile Management
   Update personal information, communication preferences, and password. Clients control their data and notification settings.

Technical Development

Appointment System

• Frontend
  Appointment cards with status badges, filter tabs (Upcoming/Past/Cancelled), action buttons
• Backend
  REST API for CRUD operations, calendar integration, reminder scheduling
• Database
  Appointments table with foreign keys to clients, practitioners, and services

Treatment History

• Frontend
  Timeline view with expandable treatment cards, filtering by type (Service/Product)
• Backend
  Paginated history API, aggregation for total spending
• Database
  Treatment records with practitioner notes and linked product purchases

Analytics Dashboard

• Frontend
  Chart.js bar charts for spending trends, stat cards for key metrics
• Backend
  Aggregation queries for monthly spending, Redis caching (10-min TTL)

Authentication

• Frontend
  Login/signup forms with validation, remember me checkbox, password recovery
• Backend
  JWT tokens, bcrypt password hashing, rate limiting (5 attempts/15 min)
• Security
  HIPAA compliance, encrypted data at rest, audit logging

Notifications

• Frontend
  Notification bell with unread count, email/SMS preference toggles
• Backend
  Scheduled reminders (24 hours before appointment), SendGrid/Twilio integration
• Queue
  Bull queue for processing appointment reminders and promotional emails

Profile Management

• Frontend
  Form with validation (react-hook-form), communication preference checkboxes
• Backend
  Profile update API, password change with current password verification
• Privacy
  GDPR-compliant data export and deletion options