Case StudySpaIQ - Complete Spa & Medical Clinic Management System
SpaIQ is a modern, full-featured spa and medical clinic management system designed to streamline operations for wellness businesses. The application provides a complete suite of tools for managing appointments, clients, staff, treatments, invoicing, and business analytics.
SpaIQ Dashboard Hub Case Study
Background
Serenity Wellness Group came to Make IT Run with a clear vision: an “intelligent spa management hub” that unified booking, scheduling, inventory and analytics. Existing solutions were clunky; Elena wanted a single platform spa managers could master in minutes.
SpaIQ Dashboard Hub became that solution.
Objectives
- Unified Dashboard – all operations at a glance
- Smart Scheduling – AI-powered optimization
- Client Retention – automated reminders
- Real-Time Analytics – revenue and performance tracking
- Mobile-First – full functionality anywhere
Challenges & How We Solved Them
| Challenge | Solution |
|---|---|
| Disconnected tools | All-in-one platform with unified data |
| No-shows | Automated reminders reduced by 40% |
| Manual scheduling | AI optimization |
| Inventory tracking | Real-time alerts |
Key Features Delivered (v1)
- Unified dashboard with real-time metrics
- Smart booking with waitlist management
- Client CRM with visit history
- Staff scheduling with commissions
- Inventory with auto-reorder
- Marketing suite (email/SMS)
- Mobile app for management
- POS integration
“No-shows dropped 40%, and we gained 3 hours daily in admin time.”
— Elena Martinez, Owner, Serenity Wellness Group
Timeline Snapshot
| Week | Milestone |
|---|---|
| 1-4 | Discovery, design system |
| 5-10 | Booking, CRM, scheduling |
| 11-16 | Inventory, analytics, marketing |
| 17-22 | Mobile app, POS, beta testing |
Technology Stack
Frontend - React 18, TypeScript, TailwindCSS
Backend - Node.js, PostgreSQL, Redis
Infrastructure - AWS, Stripe, Twilio
What’s Next
- AI Treatment Recommendations
- Client Self-Service Portal
- Multi-Location Management
Key Takeaways
SpaIQ Dashboard Hub shows how purpose-built software transforms service industries. By consolidating operations into one platform, we eliminated inefficiencies and gave spa owners time back. If you need management software, Make IT Run would love to chat.
Project Details
- Client
- Service
- Development
- Date
- September 2025
- Project Duration
- 12 weeks 6 days
Technical Stack
Next.js
Express.js
Typescript
Supabase
